Do you accept insurance?

Many of our clinicians accept the following insurances:

• United Health Care
• Anthem
• Aetna
• Cigna
• Magellan
• Connecticare
• Medicaid/Husky

The intake coordinator will make sure to place you with a provider that is able to accept your insurance.

What are costs/payment options?

Some client’s choose to not use their insurance. If you do not want to use your insurance, you will need to fill out a form stating you are choosing to not use your benefits. Private pay rates are as follows:

• Licensed Clinicians: $120/hour
• Associate Licensed Clinicians: $65/hour
• Master’s Level Marriage & Family Therapy Intern: $30/session

Client’s using insurance and private pay are expected to pay at the time of session. We encourage each potential client to contact their insurance company and find out the client’s responsibility before beginning sessions.

Copay & Deductible: What’s the difference?

• Deductible: The amount you pay out-of-pocket before insurance starts paying.
• Copay: A fixed fee you pay for specific services or prescriptions.
• Coinsurance: A percentage of the costs you pay after meeting your deductible.

What types of therapists do you have?

Connecting Counseling Center offers our clients Marriage and Family Therapists as well as Licensed Professional Counselors (LPCs). See below to better understand the differences:

• Marriage and Family Therapists offer a distinct approach compared to other mental health providers. We view client concerns through a systemic lens, meaning we understand issues as part of a broader, interconnected pattern rather than simply as cause and effect. This perspective emphasizes that no one person is to blame for problems. Instead, we focus on identifying and understanding patterns and interactions within relationships to help clients find relief and resolution.
• Licensed Professional Counselors (LPCs) are trained to help individuals navigate a range of mental health and emotional challenges. They provide support through evidence-based therapeutic techniques tailored to each client’s needs, addressing issues such as anxiety, depression, stress, and relationship difficulties. LPCs work collaboratively with clients to set and achieve personal goals, offering tools and strategies to foster personal growth and resilience. Their approach is often focused on understanding clients’ thoughts and behaviors, helping them develop healthier coping mechanisms and build a more balanced and fulfilling life.

How do we know you are getting the best care?

Our team is composed of therapists at different stages of their professional journey; we have Masters Level Clinical Interns, Associate Licensed Clinicians, and Licensed Clinicians. Our clinicians have gone through their clinical masters program, completing requirements for their graduate program. Our clinicians continue to receive clinical supervision from their supervisors at Connecticut Counseling Center where your therapist is being challenged, encouraged, and figuring out how to grow to be the best therapist they can for you, their client. Your therapist is working on their own biases and beliefs with their supervisors and peers to continue to grow and learn about themselves. We encourage our therapists to seek trainings and continue to feel better equipped to meet you where you are.

How to know if my therapist is a good fit?

We suggest committing to three sessions with a new therapist to determine if it is good fit. Finding the right therapist involves assessing several key factors to ensure a good fit. Start by considering whether the therapist’s approach aligns with your needs and goals, such as whether they use techniques that resonate with you. Effective communication is crucial—evaluate if you feel comfortable and understood during sessions, as a strong therapeutic relationship is essential for progress. Additionally, consider the therapist’s experience and expertise in addressing the specific issues you’re facing. Trust your instincts: a good therapist will make you feel supported and empowered, and you should feel confident in their ability to guide you toward your goals. If you find yourself engaging openly, feeling heard, and experiencing a positive connection, it’s likely a good match. If you do not feel a connection with your therapist, it is important to let them know. Every therapist at Connecticut Counseling Center believed that goodness of fit is important and will help you find a different therapist.

Why should I see an intern as my therapist?

Seeing a Masters Level Clinical intern means that you are getting the most up to date theories in your treatment. It means that while they are learning about systems theory, they are able to apply these skills to your life in real time. Interns have multiple supervisors while maintaining HIPPA and Protected Health Information, to receive multiple perspectives to grow them into the therapist they strive to be when they graduate. Master’s Level interns have a fresh look and are typically very excited to help and use their knowledge for their clients. Interns are looking to gain experience in the field and are typically interning for the Fall, Spring and Summer semesters. You are in caring hands when an intern is your therapist.

What can I expect at my first appointment?

Give yourself an extra 10 minutes to find our location, we have multiple waiting rooms. Contact your therapist when you arrive or if you are going to be late. Once you are in the office with your therapist, you can expect your therapist to go over necessary paperwork, HIPPA policies, safety protocols, and practice policies. You can expect your therapist to ask you questions about your mental health history, your relationship history, and collect data about what you are currently experiencing.

Have another question? Send us a message online or give us a call at (203) 884-0535.